Where are Doll Me Up cosmetics manufactured?
All our products are manufactured and assembled in New York by reputable cosmetics manufacturers.
Are Doll Me Up cosmetics safe?
DMU cosmetic products are licensed with the Health Science Authority of Singapore (HSA) and the products are sent for testing at HSA whenever required. The ingredients used in our products are of natural, synthetic and of vegetable origin. We put in great effort to ensure no ingredients derived from animals (with the exception of beeswax) or their fats are used in our products.
How do i purchase Doll Me Up cosmetics?
You can purchase our cosmetics via our online store, www.dollmeupcosmetics.com. Please click on the link "I Must Have This!' which can be found under the individual products to put the items in your virtual shopping cart.
Alternatively, you can come down to any of our makeup workshops conducted monthly and try out the products, get great makeup application tips and purchase the items at the same time. All you need to do is to register to be part of our mailing list. We will update you regularly on the dates of the upcoming workshops.
For those who want to purchase directly from us, you are most welcome to come to our studio in Tampines. Please send us an email at admin@dollmeupcosmetics.com to make an appointment. We are open till 10 pm at night and on weekends as well.
What are the modes of payment accepted?
We accept payment via credit card/ debit card/ internet bank transfer/ ATM funds transfer. However, if you choose to pay via bank /ATM transfer , please ensure that transfer is done within 24 hours from the time the order is made. The order will be considered void if no payment is received within 24 hours.
What are the services that Doll Me Up offer?
- You can have your own customised eyeshadow palette with all the shades that you love. Just choose the shades and we will put it together for you!
- We conduct makeup workshops for public, private and corporate group sessions.
- Want to have a girly cosmetic party with the rest of the babes? Let us have your budget and we'll work something out for you!
- We have the Doll Me Up Sweet Treats which are pretty hampers filled with our cosmetics. Choose one that suits your budget and give it to your friend or that special someone on that special day!
- We provide makeup services for special events.
- We provide Face Painting services for kids' parties.
Do you ship internationally?
We seek your understanding that presently, we only serve the Singapore market. We do hope to be able to ship internationally in the future.
How much are the postage charges?
To ensure secure delivery, a $3 registered post fee applies to all orders.
How long will it take for the items to reach me?
In-stock items should reach you within 5 business/ working days.
I have yet to receive my items. What should i do?
Please email us at admin@dollmeupcosmetics.com and quote your order number. We will email you your Registered Post tracking number which you can use to check the status of your delivery. Please note that you will need to contact Singpost directly for redelivery of items.
Can items be exchanged?
We regret that we are unable to exchange any items purchased due to safety and hygiene reasons. In unfortunate cases of genuine faults relating to our products, please email us at admin@dollmeupcosmetics.com for us to review the case and propose a follow-up action, where possible.
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